Coffee Equity Toolkit Wiki
Coffee Equity Toolkit Wiki

Occasional conflict is inevitable and must be handled responsibly with an eye toward minimizing harm; this is true for everyone but especially for people who are women, queer, and/or non-white, groups who are sometimes held to higher standards and whose reputations are potentially more easily harmed.

Customer service[]

Interpersonal, workplace & personal[]

Online / social media[]

Call Outs[]